The CONTROLLER commits to protecting the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by the CONTROLLER implies the user’s acceptance of the provisions contained in this Privacy Policy and that their personal data will be processed as stipulated. Please note that although there may be links from our website to other websites, this Privacy Policy does not apply to the websites of other companies or organizations to which the website may redirect. The CONTROLLER does not control the content of third-party sites nor accepts any responsibility for their content or privacy policies.

Information about Data Processing (Regulation (EU) 2016/679 and LO 3/2018)

• Data Controller: THE CONTROLLER. Our contact details are in the legal notice of this website.

• Purpose of processing: To offer and manage our products and/or services.

• Legal basis: Consent obtained from the data subject. Execution of the service contract.

• Recipients: Data will not be shared with third parties unless required by law or necessary to fulfill the purpose of the processing.

• Rights of data subjects: Data subjects have the right to exercise rights of access, rectification, restriction of processing, deletion, portability, and objection by sending their request to our address.

• Data retention period: As long as the commercial relationship is maintained or for the time necessary to comply with legal obligations.

• Complaints: Data subjects may contact the Spanish Data Protection Agency (AEPD) to file any claim they consider appropriate.

• Additional information: Detailed information can be found below under "Privacy Matters."

PRIVACY MATTERS

In compliance with Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016 (GDPR) and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we provide the following information about the processing of your personal data:

• Who is the data controller?
  THE CONTROLLER. Our details appear in the legal notice of this website.

• For what purpose do we process your personal data?
  We process the information you provide to deliver and invoice our services and products.
  With your consent, we may also process your data to send you information about our activities, services, and products.
  If you participate in our draws and/or contests, we will publish your name, surname, and image in the various communication and dissemination media we use, including social networks, to promote our activities, services, and products.

• How long will we keep your data?
  Personal data will be retained while you use our services or wish to receive information. If you participate in a promotion, data will be kept while active and then during legally required retention periods.

• What is the legal basis for processing your data?
  The legal basis for processing your data is the consent you provide.
  For data provided by minors under 16 years old, it is assumed to be with the consent of their legal guardians. If not, the legal guardian must inform us as soon as they become aware.

• To whom will your data be disclosed?
  Data will not be disclosed to third parties unless required by law or necessary to fulfill the processing purpose.

• What rights do you have when providing your data?
  Anyone has the right to know whether their personal data is being processed.
  Data subjects have the right to access their data, request rectification of inaccurate data, or request deletion when the data is no longer necessary for the purposes collected.
  Under certain circumstances, data subjects may request restriction of processing, in which case data will only be stored for legal claims or defense.
  Data subjects may also object to processing for reasons related to their situation; in such cases, processing will stop unless there are overriding legitimate reasons or legal claims.
  They also have the right to data portability.
  Finally, data subjects have the right to file a complaint with the competent supervisory authority.

• How can you exercise your rights?
  By sending a written request attaching a copy of an identity document to our physical or electronic address.

• How have we obtained your data?
  Personal data we process come directly from you, who guarantees the data provided are true and agrees to notify us of any changes. Fields marked with an asterisk are mandatory to provide the requested service.

• What data do we process?

  • Identification data

  • Postal or electronic addresses

  • Other data requested in our forms
    Data processing is limited to what is necessary to provide our services and manage our activity.

• Do we use cookies?
  We use cookies during navigation on our website with informed consent from the user. The user can configure their browser to be notified of cookie use and to block them. For more information, visit our cookie policy.

• What security measures do we apply?
  We apply the security measures established in Article 32 of the GDPR, adopting necessary measures to guarantee an adequate level of security proportional to the risk of the data processing we carry out, including mechanisms to ensure confidentiality, integrity, availability, and resilience of systems and services.
  Some of these measures include:

  • Informing staff of data processing policies

  • Regular backups

  • Access control to data

  • Regular verification, evaluation, and assessment processes